We hope you are satisfied with UT Wire products. Details of our product specifications and installation can be found on our individual product pages. You can also contact our customer care team, and we will be happy to assist you with any issues or questions you may have.

If, for any reason, you are still not satisfied with the product purchased from our website, we will gladly accept returns and exchanges of any unused items in its original condition and packaging within 30 days of its ship date. You will be responsible for the cost of the return shipping back to us. Upon receipt of the returned product, the original method of payment will be credited. The return price is the amount paid for merchandise after all discounts are applied. Shipping and handling charges paid with original purchase will not be refunded.

UT Wire products are available through several marketplaces. If you have purchased UT Wire products from another marketplace, please contact directly where you’ve made your original purchase regarding their return policy. We will only accept returns and exchanges on products purchased by you directly from our website.

Please contact UT Wire Customer Service to return/replace a product or ask any questions regarding our return policy.